Privacy Notice

Ensorta Services Private Limited. ("Ensorta") recognizes that its customers, visitors and users, want to know what's up with privacy. Ensorta provides this Privacy Policy to help you make an informed decision about whether to use or continue using the Ensorta Site, Ensorta Software and/or the Ensorta Biller. If you do not agree to our practices, please do not use the Ensorta Site, Ensorta Software, or Ensorta Biller.

This Privacy Policy is incorporated into and is subject to the Ensorta Terms of Service. Your use of the Ensorta Site, Ensorta Software and the Ensorta Biller and any personal information you provide on the Ensorta Site or Ensorta Biller remains subject to the terms of this Privacy Policy and our Terms of Service.

Please note that any content submissions or other content posted at the direction or discretion of users of the Ensorta Biller becomes published content and is not considered personally identifiable information subject to this Privacy Policy.

What Does This Privacy Policy Cover?

This Privacy Policy is part of Ensorta. Terms of Service and covers the treatment of user information, including personally identifying information, obtained by Ensorta, including information obtained when you access Ensorta Biller or any other software provided by Ensorta.

This Privacy Policy does not apply to the practices of companies that Ensorta does not own or control, or to individuals whom Ensorta does not employ or manage, including any of the third parties to which Ensorta may disclose user information as set forth in this Privacy Policy.

The Information Ensorta Collects

Ensorta may obtain the following types of information from or concerning you or your mobile phone device, which may include information that can be used to identify you as specified below (“Personally Identifying Information”):

User Provided Information: For setting up your Ensorta Biller account, you provides certain Personally Identifiable Information, such as your mobile phone number, email ID, your name & other details. Additionally location information, profile updates including but not limited to pictures, and mobile device information is captured when you use various features of Ensorta Biller from time to time.

Cookies Information: When you visit the Ensorta Biller Site, we may send one or more cookies - a small text file containing a string of alphanumeric characters - to your computer that uniquely identifies your browser. Ensorta uses both session cookies and persistent cookies. A persistent cookie remains after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser help file directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, the Ensorta Site may not function properly if the ability to accept cookies is disabled.

Log File Information: When you use the Ensorta Biller, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, browser language, referring / exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, one or more cookies that may uniquely identify your browser, your phone number, phone number you are requesting the status of and various status information. When you use the Ensorta Biller, our servers log certain general information that our application sends whenever a message is sent or received, or if you send any content, including your location information, time and date stamps and the mobile phone numbers the messages were sent from and to.

User Generated Content –

The contents of messages/notice boards/events/attendance and other features are copied and archived by Ensorta Biller in the normal course of business. Similarly, the messages that are scheduled are also archived on the Ensorta Biller servers.

In addition to the above, Ensorta Biller may retain location, date and time stamp information associated with successfully delivered messages and the mobile phone numbers involved in the messages, as well as any other information which Ensorta Biller is legally compelled to collect. Files that are sent through the Ensorta Biller will reside on our servers after delivery.

The Way Ensorta Uses Information

If you submit Personally Identifiable Information to us through Ensorta Biller, then we use your personal information to operate, maintain, and provide to you the features and functionality of the Ensorta Biller. In particular, your mobile phone number, email ID and location are essential to your use of the Ensorta Biller and will name & children details be retained. Any Personally Identifiable Information or status content that you voluntarily disclose on the Ensorta Biller becomes publicly available and may be collected and used by other users of the Ensorta Biller. Your name will be displayed to other users when send messages through the Ensorta Biller. We may not use your mobile phone number or other Personally Identifiable Information to send third party commercial or marketing messages without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may, however, use your mobile phone number and email address without further consent for non-marketing or administrative purposes (such as notifying you of major Ensorta Biller changes, new features or for customer service purposes). We may use both your Personally Identifiable Information and certain non-personally-identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality and design of the Ensorta Biller and to create new features, promotions, functionality, and services by storing, tracking, and analysing user preferences and trends. Hopefully we improve the Service and don't make it suck worse. We may use cookies and log file information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you use the Ensorta Biller; (b) provide custom, personalized content and information; (c) monitor individual and aggregate metrics such as total number of visitors, pages viewed, etc.; and (d) track your messages, entries, submissions, views and such.

When Ensorta Discloses Information

“We do not sell or share your Personally Identifiable Information (such as mobile phone number) with other third-party companies for their commercial or marketing use without your consent or except as part of a specific program or feature for which you will have the ability to opt-in or opt-out. We may share your Personally Identifiable Information with third party service providers to the extent that it is reasonably necessary to perform, improve or maintain the Ensorta Biller. We may share non-personally-identifiable information (such as anonymous User usage data, referring / exit pages and URLs, platform types, asset views, number of clicks, broad location etc.) with interested third-parties to assist them in understanding the usage patterns for certain features, content, services, advertisements, promotions, and/or functionality on the Ensorta Biller. We may collect and release Personally Identifiable Information and/or non-personally-identifiable information if required to do so by law, or in the good-faith belief that such action is necessary to comply with state and federal laws (such as Indian Copyright Law), international law or respond to a court order, subpoena, or search warrant or equivalent, or where in our reasonable belief, an individual’s physical safety may be at risk or threatened. Ensorta also reserves the right to disclose Personally Identifiable Information and/or non-personally-identifiable information that Ensorta believes, in good faith, is appropriate or necessary to enforce our Terms of Service, take precautions against liability, to investigate and defend itself against any third-party claims or allegations, to assist government enforcement agencies, to protect the security or integrity of the Ensorta Site or our servers, and to protect the rights, property, or personal safety of Ensorta, our users or others.

Your Choices

You may, of course, decline to submit Personally Identifiable Information through Ensorta Biller, in which case Ensorta may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please delete your account, uninstall the Ensorta Biller mobile application and discontinue use of the Ensorta Biller; your continued usage of the Ensorta Biller will signify your assent to and acceptance of our Privacy Policy and Terms of Service. Please contact Ensorta via email to contact at Ensorta.com or available web forms with any questions or comments about this Privacy Policy, your personal information, your consent, or your opt-in or opt-out choices.

Third-party Advertisers, Links to Other Sites

We are not fans of advertising. Ensorta is currently ad-free and we hope to keep it that way forever. Incase we want to introduce advertisement into the product we will update this section.

Our Commitment to Data Security

Ensorta uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to Ensorta and you do so at your own risk. Using unsecured Wi-Fi or other unprotected networks to submit messages through the Ensorta Biller is never recommended. Once we receive your transmission of information, Ensorta makes commercially reasonable efforts to ensure the security of our systems. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If Ensorta learns of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. Ensorta may post a notice on the Ensorta Biller site if a security breach occurs.

Special Note to International Users

Ensorta Biller Service is hosted on cloud servers based in India and are intended for and directed to users in India. If you are a user accessing the Service from the European Union, Asia, USA or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from Indian laws, please be advised that through your continued use of the Ensorta Biller Service, which are governed by Indian law, this Privacy Policy, and our Terms of Service, you are transferring your personal information to India and you expressly consent to that transfer and consent to be governed by India law for these purposes.

In the Event of Merger, Sale, or Bankruptcy

In the event that Ensorta is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the (hopefully) unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Changes and updates to this Privacy Notice

This Privacy Policy may be revised periodically and this will be reflected by the "effective date" below. Please revisit this page to stay aware of any changes. Your continued use of the Ensorta Site and Ensorta Biller constitutes your agreement to this Privacy Policy and any amendments.

 

This Privacy Notice was last modified January 26, 2020.